Effective Date: June 2026
1. Introduction
MMK IT Consulting LLC is committed to providing high-quality consulting, advisory, and professional training services. This Refund & Cancellation Policy outlines the conditions under which cancellations and refunds may be requested.
By purchasing or engaging our services, you agree to the terms outlined in this policy.
2. Service-Based Refunds
Refund eligibility may vary depending on the type of service purchased.
Consulting, advisory, and professional services that have already been delivered, completed, or substantially performed may not be eligible for a refund.
Refund requests will be reviewed on a case-by-case basis.
3. Training Services
For training services offered directly by MMK IT Consulting LLC:
- Cancellation requests should be submitted before the scheduled training date.
- Approved cancellations may be eligible for a full or partial refund depending on the circumstances.
- Failure to attend a scheduled training session without prior notice may result in the loss of refund eligibility.
- Rescheduling requests may be accommodated subject to availability.
4. Third-Party Training and Certification Services
Certain training programs, examinations, certifications, or learning services may be provided by third-party organizations.
In such cases, refunds, cancellations, transfers, or rescheduling requests may be subject to the policies and requirements of the respective training provider or certification body.
MMK IT Consulting LLC will make reasonable efforts to assist clients but cannot guarantee refunds where third-party policies apply.
5. Cancellation Requests
All cancellation requests must be submitted in writing via email.
Please include:
- Full Name
- Contact Information
- Service or Training Purchased
- Reason for Cancellation
Requests will be reviewed and responded to within a reasonable timeframe.
6. Refund Processing
Where a refund is approved:
- Refunds will be issued using the original payment method whenever possible.
- Processing times may vary depending on payment providers and financial institutions.
- Any applicable transaction fees, administrative charges, or third-party costs may be deducted where permitted.
7. Non-Refundable Situations
Refunds may not be available in situations including, but not limited to:
- Services that have already been completed or substantially delivered.
- Failure to attend scheduled training without notice.
- Violation of applicable service terms.
- Requests submitted after the service or training has been completed.
8. Policy Updates
MMK IT Consulting LLC reserves the right to modify this Refund & Cancellation Policy at any time.
Updated versions will be posted on this page and become effective immediately upon publication.
9. Contact Information
For refund or cancellation inquiries, please contact:
MMK IT Consulting LLC
Austin, Texas, USA
Email: info@mmkitconsulting.com
Phone: +1 (737) 344-4499
Website: https://mmkitconsulting.com